Information about packing, delivery and installation | Indestroom
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PACKING, DELIVERY & INSTALLATION

YOU WILL RECEIVE FULL SET OF ESCAPE GAME EQUIPMENT. ALL YOU NEED TO DO IS JUST TO UNPACK AND INSTALL IT ACCORDING TO OUR INSTRUCTIONS.

PACKING

INDESTROOM EMPLOYEES CAREFULLY PACK EACH INDIVIDUAL GADGET AND MAKE SURE IT IS WELL PROTECTED FOR THE SHIPPING PROCESS.

We do our best to minimize the dimensions of the packed items to ensure the transportation costs remain minimal for our clients, as the packaging dimensions have a direct effect on shipping costs

Depending on your location and means of transport, escape products can be packed into soft or rigid boxes/crates

We provide all the correct certificates for the various products and specially marked euro pallets which are required to successfully cross the borders of any country in the world, after the completion of customs
Below is the price-list for packing/packaging for each escape room with the packaging type:

SEE HOW CAREFULLY WE PACK YOUR ESCAPE ROOMS

DELIVERY

WE CAN HELP YOU WITH THE DOOR-TO-DOOR DELIVERY, SO IT’S NOT SOMETHING YOU HAVE TO WORRY ABOUT


WE SHIP WORLDWIDE

WE HAVE LONG TERM WORKING RELATIONSHIPS WITH TOP LOGISTICS COMPANIES THAT OFFER VARIOUS SHIPPING METHODS AND THE BEST PRICES

INSTALLATION

IT IS VERY EASY TO SET UP OUR ESCAPE ROOMS
WITHOUT ANY SPECIAL SKILLS

IT IS VERY EASY TO SET UP OUR ESCAPE ROOMS
WITHOUT ANY SPECIAL SKILLS
WE’VE DEVELOPED VERY DETAILED INSTALLATION MANUALS,
SO YOU WILL BE ABLE TO INSTALL:

THE ESCAPE ROOM BY YOURSELF WITHIN 4-7 DAYS

ESCAPE CUBES WITHIN 4-5 HOURS

CHECK THE INSTALLATION MANUAL EXAMPLE HERE

What To Do When Your Room Arrives

Indestroom is a Hungarian company shipping from Europe. Here is what happens once the boxes with your escape room are at your door, and how to be ready for them.

Before the delivery day. Your rooms should be ready to receive the props:

  • walls built to our layout, finished and painted, because the props hang on them
  • ordinary general lighting in each room
  • one power socket for the black box, the control unit that runs the game
  • Wi-Fi where the black box will stand

The power side is built for your country: 220-240 V for Europe, 110 V for the USA. Doors, floor, ceiling and the wiring inside the walls are your venue’s work. Cameras and microphones are not supplied with rooms, so plan them with your own provider. The room gives an audio output for your speakers.

Unpack and test first. Open the boxes and check each prop before you fix anything to a wall. Connect all props directly to the black box and run the game. Mount the props only when everything is confirmed working. If something was damaged on the way or does not react, send a photo or a short video to our WhatsApp support group. That opens a support case.

Install with our manuals. We do not send a team to install. Your own team sets up the room with our installation manuals and drawings, made for your location, and our engineers help remotely from the first day. You do not need special skills.

Spare parts. Spare parts for the key parts come in the case with your room. Keep them in a safe place.

Questions about support and the 12-month warranty: see service and warranty.

LEARN MORE ABOUT WHAT CUSTOMER NEEDS TO PREPARE