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Home > Reviews > First Escape Vienna: The Subway
Case Study · Puzzles and Electronics · Repeat Client

Subway Escape Room Puzzles and Electronics: Case Study for First Escape in Vienna

Our puzzles and electronics, hidden inside a real retired Vienna subway train: in the driver’s cab and in the seats. From the outside the train looks untouched.
4
years TERPECA nominee, 2022-2025
3
projects since 2022
First Escape opened The Subway in a real Vienna subway train in 2021, and our puzzles and electronics went in early 2022; the room was nominated for TERPECA every year from 2022 to 2025; the venue holds 4.9 on Tripadvisor (462 reviews) and 4.8 on Google (1,341 reviews).
The Subway escape room at First Escape, Vienna, in a real subway train: a player in the driver's cab

Project Overview

City, Country
Vienna, Austria. First Escape runs its rooms in vaulted brick cellars two floors below the old town, at Himmelpfortgasse 17, between the State Opera and St. Stephen’s Cathedral.
Client Type
A premium high-tech escape room venue with five rooms, run by Phobia GmbH. Its rooms react to the players with light, sound and sensors, in German or English.
The Purpose of the Project
The owners had bought a real retired subway train and wanted the game to feel like part of the train:
  • puzzles hidden in the original cab, seats and panels.
  • electronics out of sight, so nothing looks like a game prop.
  • a partner they could order from again.
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Terms of Implementation
  • Production: built to the client’s own drawings and exact sizes.
  • Approval: every item shown to the client on a video call before shipping.
  • Installation: by the client’s team, with our instructions and remote support.
Age Restrictions
First Escape says the puzzles of The Subway are hard for children under 12; from 14, players can come without an adult.
Capacity
2-6 players, best with 4. The Subway runs 75 minutes.
Area
One real subway train, from the driver’s cab to the passenger seats; our puzzles were made to fit its exact sizes.
Ratings
First Escape holds 4.9 on Tripadvisor (462 reviews, Travelers’ Choice 2026) and 4.8 on Google (1,341 reviews). The Subway is rated 4.5 of 5 by a professional reviewer on Escape the Review, read November 2026.

TERPECA: The Subway, with our puzzles, was nominated every year from 2022 to 2025. TERPECA is the yearly ranking of the world’s top escape rooms, voted by the most experienced players.
Three Projects, One Partner
The Subway was our first project with First Escape, in 2022. Then came The Temple in 2024, a feature-length room built by us, and a third project ordered from us in 2026. A client who comes back is the best review.
Expected Payback Period
Estimated a few months: the puzzles go into a set the client already has. Example: at First Escape a group of 4 pays €144-€152 for The Subway. At 15 games a week that is about €2,200 a week, or about €110,000 a year in ticket sales, before rent, staff and other costs.
Investment Range
On request. Puzzle and electronics projects are priced one by one, by the number and complexity of the puzzles, production only. The subway train and the set were the client’s own.

Project Gallery

Project Facts

Location

Vienna, Austria
Client

First Escape (Phobia GmbH)
Projects

The Subway 2022, The Temple 2024
Room

The Subway, the client’s own set
Game

75 minutes, 2-6 players
Ticket

€102-€198 per group
Investment

On request
Expected Payback

a few months (estimate)
Rating

4.9 on Tripadvisor (462)
TERPECA nominee 2022-2025
Next

A third project ordered in 2026
Location

Vienna, Austria
Client

First Escape (Phobia GmbH)
Projects

The Subway 2022, The Temple 2024
Room

The Subway, the client’s own set
Game

75 minutes, 2-6 players
Ticket

€102-€198 per group
Investment

On request
Expected Payback

a few months (estimate)
Rating

4.9 on Tripadvisor (462)
TERPECA nominee 2022-2025
Next

A third project ordered in 2026

From Concept to Completion

The Subway shows how much a game can hide: from the outside the train looks untouched, inside it is full of our electronics.
01 · BRIEF

Built to the Client’s Drawings

First Escape had bought a real retired Vienna subway train. For each puzzle they sent us:
  • the exact sizes of the place in the train.
  • the logic: what players do and what happens next.
  • a drawing for each part.
We built every item to fit.
02 · BUILD

Hidden in the Train

Most of our work is out of sight:
  • electronics built into the driver’s cab and the seats.
  • panels with jack plugs.
  • only one or two devices that look like game props.
Every item was shown on a video call before shipping.
03 · PLAY

Quiet at the Factory, Strong in the Train

At our factory the puzzles looked like very little. Inside the subway train they turned into a strong room:
  • TERPECA nominee every year from 2022 to 2025.
  • “the absolute highlight” for Google reviewers.
  • The Temple ordered from us two years later.
The tech does its work without being seen.

Features and Equipment

The Subway is First Escape’s own set in a real subway train; the puzzles and electronics inside are ours.
Room built
puzzles and electronics for The Subway at First Escape
Theme
Vienna subway technicians: a train breaks down, and the players must stop an attack
Detail and style
hidden: the train looks original, our electronics sit in the driver’s cab and in the seats
Puzzles
panels with jack plugs and other hidden puzzles, with only one or two visible devices
Game
75 minutes, 2-6 players, German or English
Later order
The Temple, a feature-length custom room, 2024

Client Testimonial

“Indestroom has better build quality than some other companies!”

3 projects since 2022 · 4.9 on Tripadvisor (462 reviews) · Travelers’ Choice 2026
First Escape logo
The First Escape team
Vienna, Austria. In their own words, in their feedback to Indestroom after the first project:
The first project

“We are happy with our first collaborated Escape Room Project between First Escape and InDeStRoom.”

The First Escape team, in their feedback to Indestroom, 2022

Quality

“indestroom has better build quality than some other companies!”

The First Escape team, in their feedback to Indestroom, 2022

Before shipping

“I liked your presentation of the items through zoom before shipping. Items were delivered in the expected quality and sizes.”

The First Escape team, in their feedback to Indestroom, 2022

After the sale

“We can reach technicians and are getting help where we need is.”

The First Escape team, in their feedback to Indestroom, 2022

Our part in it

Puzzles and electronics for The Subway, hidden in a real subway train. Two years later the client came back for The Temple, a feature-length room built by us, and then for a third project.

What Players Say

Players about The Subway at First Escape (read November 2026). Reviews written in German show our English translation first and the original below. Stars are shown only where the source shows them.

THE SUBWAY

“The absolute highlight is the Subway. […] The simulation of the moving U-Bahn with its own puzzles […]”


Original in German

“Das absolute Highlight ist die Subway. […] Die Simulation der fahrenden Ubahn zusammen mit individuellen Rätseln […]”

Ronny Lauterbach
Google, November 2023, 5 of 5
THE SUBWAY

“A very realistic scenario with different, exciting kinds of puzzles […]”


Original in German

“Ein sehr realistisches Szenario mit verschiedenen, spannenden Rätseltypen […]”

Melanie Schorer
Google, November 2024, 5 of 5
THE SUBWAY

“Atmosphere: the design of the room is impressive.”


Original in German

“Atmosphäre: Die Gestaltung des Raumes ist beeindruckend.”

Alexander Vyborny
Google, January 2026, 5 of 5
THE SUBWAY

“[…] this is a high tech game that works hard to build its illusion […]”

Toby
Escape the Review, February 2023, 4.5 of 5 · read the review
THE SUBWAY

“My personal highlights were the U-Bahn and the Hotel […]”


Original in German

“Meine persönlichen Highlights waren die U-Bahn und Das Hotel […]”

Michaela St.
Google, July 2026, 5 of 5
THE SUBWAY

“[…] I can warmly recommend the U-Bahn escape room.”


Original in German

“[…] ich kann den U-Bahn Escape Room sehr weiterempfehlen.”

Dani Fritz
Google, November 2025, 5 of 5

Advantages of This Project

First Escape shows how a first small order can grow into a long partnership.
Our puzzles and electronics, hidden inside a real subway train.
A repeat client: three projects since 2022.
Loved by players: 4.9 on Tripadvisor from 462 reviews, Travelers’ Choice 2026.
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Transparent Collaboration

Our work with First Escape was a close collaboration between the Indestroom team and the owners.

We built the puzzles and electronics for their subway train to the client’s own drawings. Two years later they ordered The Temple, a feature-length custom room.

More client stories: all reviews and case studies.
What the client received:
  • Puzzles made to the train’s exact sizes.
  • Electronics hidden in the cab and the seats.
  • Panels with jack plugs.
  • Every item checked before shipping.
How we worked together:
  • Items shown on a video call before shipping.
  • Installation instructions and remote support.
  • Technicians reachable after launch.
  • A third project already ordered.

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