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Home > Reviews > First Escape Vienna: The Temple
Case Study · Custom Room · Repeat Client

Turnkey Custom Escape Room: Case Study for First Escape in Vienna

A feature-length custom room in the vaults under Vienna’s old town, built by us: one story on two levels, with chains of effects, music, light and an epic design.
2025
TERPECA nominee
4.9
on Tripadvisor
3
projects since 2022
First Escape opened The Temple, our custom room, in late 2024 and was nominated for TERPECA in 2025; the venue holds 4.9 on Tripadvisor (462 reviews) and 4.8 on Google (1,341 reviews).
The Temple escape room by Indestroom at First Escape, Vienna: the altar with the winged statue and stone gargoyles

Project Overview

City, Country
Vienna, Austria. First Escape runs its rooms in vaulted brick cellars two floors below the old town, at Himmelpfortgasse 17, between the State Opera and St. Stephen’s Cathedral.
Client Type
A premium high-tech escape room venue with five rooms, run by Phobia GmbH. Its rooms react to the players with light, sound and sensors, in German or English.
The Purpose of the Project
The owners wanted their biggest, most cinematic game, made for their vaults:
  • a feature-length story, 110 minutes of play.
  • a room built entirely by us, from the set to the effects.
  • a partner they already knew from an earlier project.
Interested in a similar solution?
Explore our turnkey escape room kits designed for rapid deployment.

Terms of Implementation
  • Production: about 90 working days for a custom project.
  • Approval: every item shown to the client on a video call before shipping.
  • Installation: by the client’s team, with our instructions and remote support.
Age Restrictions
First Escape recommends The Temple from age 16; younger players come with an adult.
Capacity
2-6 players per room. The Temple runs 110 minutes, Vienna’s first feature-length escape experience.
Area
The Temple fills real underground vaults on two levels; the size of a custom room is planned around the client’s space.
Ratings
First Escape holds 4.9 on Tripadvisor (462 reviews, Travelers’ Choice 2026) and 4.8 on Google (1,341 reviews). The Temple is rated Very Positive on Morty, read November 2026.

TERPECA: The Temple was nominated in 2025. TERPECA is the yearly ranking of the world’s top escape rooms, voted by the most experienced players.
Three Projects, One Partner
First our puzzles for The Subway in 2022, then The Temple in 2024, and a third project ordered from us in 2026. A client who comes back is the best review.
Expected Payback Period
Estimated 12-18 months, depending on the location, the ticket price and the number of games a week. Example: at First Escape a group of 4 pays €190-€216 for The Temple. At 15 games a week that is about €3,000 a week, or about €150,000 a year in ticket sales, before rent, staff and other costs.
Investment Range
€150,000-€180,000 for a feature-length custom room like The Temple, production only. Custom projects are priced one by one, by size, puzzles and effects. Delivery and venue preparation come on top.

Project Facts

Location

Vienna, Austria
Client

First Escape (Phobia GmbH)
Projects

The Subway 2022, The Temple 2024
Room

The Temple, custom
Game

110 minutes, 2-6 players
Ticket

€165-€264 per group
Investment

€150,000-€180,000
Expected Payback

12-18 months
Rating

4.9 on Tripadvisor (462)
TERPECA nominee 2025
Next

A third project ordered in 2026
Location

Vienna, Austria
Client

First Escape (Phobia GmbH)
Projects

The Subway 2022, The Temple 2024
Room

The Temple, custom
Game

110 minutes, 2-6 players
Ticket

€165-€264 per group
Investment

€150,000-€180,000
Expected Payback

12-18 months
Rating

4.9 on Tripadvisor (462)
TERPECA nominee 2025
Next

A third project ordered in 2026

From Concept to Completion

The Temple is the biggest room we have built for First Escape: one story, two levels of real vaults, 110 minutes of play.
01 · STORY

A Story for the Vaults

First Escape plays The Temple in real underground vaults on two levels. The story was made for that space:
  • urban archaeologists in hidden caverns under Vienna.
  • the treasure of a crusading order.
  • two levels of real vaults, deep under the old town.
The set was planned around the client’s rooms.
02 · BUILD

A Feature-Length Custom Room

We built the whole room, from the set to the effects:
  • altars, reliefs, a skull wall and a stained glass window.
  • chains of effects: one solved puzzle sets off the next.
  • music, light, smoke, visual effects and hints for 110 minutes of play.
Shipped in August 2024 and opened the same year.
03 · OPEN

A Highlight in Vienna

Players call The Temple a real highlight in Vienna, and the venue keeps growing:
  • TERPECA nominee 2025.
  • 4.9 on Tripadvisor from 462 reviews, Travelers’ Choice 2026.
  • a third project ordered from us in 2026.
Three projects in four years, from the same client.

Features and Equipment

The Temple is a custom escape room built to First Escape’s story and vaults.
Room built
The Temple, a custom room for First Escape
Theme
urban archaeologists in hidden caverns under Vienna, the treasure of a crusading order
Detail and style
stone altars, a carved knight relief, gothic candle cabinets, a skull wall, a stained glass window
Puzzles
built in, with light, sound and smoke effects
Game
110 minutes, 2-6 players, German or English
Effects
music, light, smoke and visual effects that set each other off, with hints for the players

Client Testimonial

“Indestroom has better build quality than some other companies!“

3 projects since 2022 · 4.9 on Tripadvisor (462 reviews) · Travelers’ Choice 2026
First Escape logo
The First Escape team
Vienna, Austria. In their own words, in their feedback to Indestroom after the first project:
The first project

“We are happy with our first collaborated Escape Room Project between First Escape and InDeStRoom.”

The First Escape team, in their feedback to Indestroom, 2022

Quality

“indestroom has better build quality than some other companies!”

The First Escape team, in their feedback to Indestroom, 2022

Before shipping

“I liked your presentation of the items through zoom before shipping. Items were delivered in the expected quality and sizes.”

The First Escape team, in their feedback to Indestroom, 2022

After the sale

“We can reach technicians and are getting help where we need is.”

The First Escape team, in their feedback to Indestroom, 2022

Our part in it

These words came after our first project with First Escape, The Subway. Two years later the client came back for The Temple, a feature-length room built by us, and then for a third project.

What Players Say

Players about The Temple at First Escape (read November 2026). Reviews written in German show our English translation first and the original below. Stars are shown only where the source shows them.

THE TEMPLE

“[…] With the Temple the makers outdid themselves. […] Puzzles, mood, decor, story … it does not get better.”


Original in German

“[…] mit dem Tempel haben sich die Macher selber übertroffen […] Rätsel, Stimmung, Dekoration, Geschichte … besser geht nicht.”

Johannes Auer
Google, November 2025, 5 of 5
THE TEMPLE

“Very well made, great story, loving details, super decor.”


Original in German

“Sehr gut gemacht, tolle Geschichte, liebevolle Details, super Dekoration.”

Pachi 10
Google, November 2025, 5 of 5
THE TEMPLE

“Awesome effects, incredibly beautiful rooms, awesome puzzles.”


Original in German

“Geile Effekte unglaublich schöne Räume geile Rätsel.”

Michelle S.
Google, November 2025, 5 of 5
THE TEMPLE

“A brand-new and very elaborate room. […] A real highlight in Vienna.”

Moriz
Morty, February 2025 · read the review
THE TEMPLE

“One of the best room we had played so far.”

SaschaPWien
Morty, December 2024 · read the review
THE TEMPLE

“There were so many rooms to discover and riddles to enjoy.”

EscapeeOfLife
Morty, June 2026 · read the review

Advantages of This Project

First Escape shows how a first small order can grow into a long partnership.
A feature-length custom room, built to the client’s story and vaults.
A repeat client: three projects since 2022.
Loved by players: 4.9 on Tripadvisor from 462 reviews, Travelers’ Choice 2026.
Ready to scale?
Learn more about our franchise opportunities.

Transparent Collaboration

Our work with First Escape was a close collaboration between the Indestroom team and the owners.

After a first project for their subway room, they trusted us with a feature-length custom room, The Temple, shipped to Vienna in 2024.

More client stories: all reviews and case studies.
What the client received:
  • A story built around their vaults on two levels.
  • The Temple, a custom room built by us.
  • Light, sound and smoke effects.
  • Every item checked before shipping.
How we worked together:
  • Items shown on a video call before shipping.
  • Installation instructions and remote support.
  • Technicians reachable after launch.
  • A third project already ordered.

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